SONIC
SENTINEL
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Sophisticated Wildlife Deterrents
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Terms & Conditions
  1. Definitions:
    1. These Terms and Conditions are hereafter known as "Terms", and include the entire document provided here (www.sonicsentinel.com/legal) and any other documentation, contract, purchase agreement, or form that references this page.
    2. The company Sonic Sentinel, LLC is hereafter known as "Seller".
    3. All customers of Seller are hereafter known as "Buyer" or "Buyers".
    4. Any item sold by Seller is hereafter referred to as "Product" generally, with the primary product, the Sonic Sentinel Model 14-1 Wildlife Deterrent Cannon, being referred to as any of the following where appropriate:
      1. "Sonic Sentinel"
      2. "Model 14-1"
      3. "Sonic Sentinel Propane Sound Cannon"
      4. "The Cannon"

  2. Applicability:
    1. These Terms apply to any transaction between Sonic Sentinel, LLC ("Seller") and its customers ("Buyer"). The Terms are integral to any purchase agreement, invoice, order form, or other document(s) pertaining to the sale of, or the offer to sell, Seller's products. The placement of any order for Seller's products and/or the use of Seller's products implies an agreement to these Terms in full.
    2. Buyer's ability to purchase product from Seller is expressly predicated on Buyer's acceptance of these terms and conditions. Any purchase of product shall be considered a contractual agreement by Buyer to Seller's Terms as provided here (www.sonicsentinel.com/legal).

  3. Limitation of Seller's Liability:
    1. Seller shall not be liable for any general or special damages arising from the use or misuse of this product. No warranty is provided by Seller beyond replacement due to defects in manufacturing and is limited to a refund of the purchase price. Seller's warranty is exclusive of all other warranties, and any implied warranty of merchantability and/or implied warranty of fitness for a purpose is hereby disclaimed.
    2. Buyer is solely responsible for determining the suitability of Seller's products for a purpose intended by Buyer or Buyer's customers. Seller has tested products only as explained in Seller's product specifications. Buyer agrees not to use Seller's products in any way not specified by Seller's instructions and product descriptions. Buyer shall assume all responsibility for any claims, losses, damages, demands, and expenses incurred by the misuse of Seller's product, including the incorporation of Seller's product into other goods for sale by the Buyer.
    3. Seller does not authorize or otherwise endorse Buyer to make any modification or change to Product. Any changes or modifications made by Buyer to Product, which are not expressly approved by Seller, shall render any and all warranties invalid.
    4. The Sonic Sentinel Cannon produces combustion gasses and noise levels that may be harmful in close proximity. It must, therefore, be used outdoors only. Hearing protection must be worn at all times when in the vicinity of an active Sonic Sentinel Cannon. Sonic Sentinel, LLC shall not be liable for any damages resulting from failure to follow these precautions.
    5. Seller does not ensure, promise, or otherwise guarantee to Buyer the the Cannon will disperse any or all wildlife.
    6. It is solely the Buyer's responsibility to determine the safety, suitability, and legality of The Cannon for the Buyer's intended use and deployment location. Seller does not claim to prevent any damage or harm caused by The Cannon due to improper use or resulting from modification of The Cannon. Buyer will not hold Seller accountable for any damage resulting from use of the Sonic Sentinel Cannon, and Buyer agrees not to seek from Seller any reparations for loss.

  4. Warranty and Returns:
    1. Warranty
      1. Seller warrants Product against defects in materials or workmanship for a period of 1 year from the date of original sale. No warranty is provided by Seller beyond replacement due to defects in manufacturing and is limited to a refund of the purchase price. Seller's warranty is exclusive of all other warranties, and any implied warranty of merchantability and/or implied warranty of fitness for a purpose is hereby disclaimed.
    2. Warranty Returns
      1. If Product is deemed defective, Buyer may be issued a full refund of the purchase price or Product may be replaced with new, equivalent items. To make a warranty claim, submit a return merchandise authorization form by clicking here and mail the return merchandise to the following address:
        Sonic Sentinel Returns
        RMA # [issued upon completion of RMA form]
        3679 W 4300 S
        West Haven, UT 84401
        Product must be accompanied by original sales receipt. Once Product has been surrendered to the Sonic Sentinel Returns department, it becomes the sole property of Sonic Sentinel, LLC. Returned Product will not be reissued to Buyer under any circumstance. Product may be replaced with new, equivalent items, or refunded according to the return conditions herein specified. All shipments of returned merchandise must be postmarked within 10 days of completion of online return form.
    3. Non-Warranty Returns
      1. Seller provides a 45-day return window for non-warranty returns. Products purchased from the Sonic Sentinel website may be returned, for any reason, for a full refund. If Buyer purchased Product from a third party retailer, Buyer must negotiate any return of Product with said third party directly. Non-warranty returns of Product purchased directly from Sonic Sentinel, LLC may be initiated by submitting a return merchandise authorization (RMA) form by clicking here and mailing the return merchandise to the following address:
        Sonic Sentinel Returns
        RMA # [issued upon completion of RMA form]
        3679 W 4300 S
        West Haven, UT 84401
        Product must be returned in unused condition and accompanied by original packaging and sales receipt. A restocking fee of up to 15% will be charged for all non-warranty returns. Once Product has been surrendered to the Sonic Sentinel Returns department, it becomes the sole property of Sonic Sentinel, LLC. Returned Product will not be reissued to Buyer under any circumstance. Product may be replaced with new, equivalent items, or refunded according to the return conditions herein specified. All shipments of returned merchandise must be postmarked within 10 days of issuance of RMA number.

  5. Dispute Resolution:
    1. Buyer agrees to exhaust all of the following options and to perform all of the following obligations prior to initiating any lawsuit, arbitration, or civil action against Seller:
      1. Notify Seller in writing of problem. This notification should be made by certified mail with confirmation of Seller's receipt.
      2. Participate in good faith mediation using a mutually acceptable third party mediation group located in or near Salt Lake City, Utah. Should this mediation prove successful, any agreement decided upon therein shall be provided in writing and shall constitute the sole and only resolution to the conflict.
      3. If, after a period of ninety days, mediation does not result in a satisfactory conclusion for both parties, Buyer and Seller specifically agree to submit the dispute to arbitration in Salt Lake City, Utah, in accordance with the rules of the American Arbitration Association. Arbitration binding and final.

  6. Separability:
    1. Should any part of these Terms and Conditions be undermined by local law or determined to be invalid or unenforceable by any court of law, the remaining provisions shall be unaffected and shall remain in full force and effect.

Privacy Policy
  1. Preamble:
    This privacy policy discloses the privacy practices for www.sonicsentinel.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
    1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
    2. What choices are available to you regarding the use of your data.
    3. The security procedures in place to protect the misuse of your information.
    4. How you can correct any inaccuracies in the information.

  2. Information Collection, Use, and Sharing
    We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

    We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

  3. Your Access to and Control Over Information
    You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
    1. See what data we have about you, if any.
    2. Change/correct any data we have about you.
    3. Have us delete any data we have about you.
    4. Express any concern you have about our use of your data.

  4. Security
    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

  5. Updates
    Our Privacy Policy may change from time to time and all updates will be posted on this page.

    If you feel that we are not abiding by this privacy policy, you should contact us immediately.

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Sonic Sentinel is a registered trademark of Sonic Sentinel, LLC. All rights reserved.